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The Shipping Process
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Ordering Process >>

Once You Have Placed Your Order...

  1. You will receive a "Memory Kit" containing:
    • 1 sterile, locking vial for the cremains, pre-labeled w/ unique identifying information
    • 1 sterile 1/4 tsp. scoop for handling cremains
    • Simple to follow instructions
  2. Once we have received the returned welcome package from you:
    • Each order is hand blown -- separate from other orders -- all precautions are taken to ensure that no orders are crossed at any time.
    • Records of each order are kept within our database and accompany each order along the way.
  3. Within 6-8 weeks from when we receive the ashes, you will receive your Memory Glass™ by Fedex Express 2Day.
    • Any unused cremains will be returned to you along with your order, in it's original vial.

Please contact us at 1-866-488-4554 or for information about expidited/express services available for additional fees.


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Memory Glass® is a US Registered Trademark 2016